Shipping and Returns

Return process

• How do I return notify items?
• Can I return an item to an Ann Taylor Store?
• What is the Return Notification feature?
• What happens if I send back fewer than three items?
• How do I undo a return notification?
• How do I exchange pieces?

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Shipping delay?

• What do I do if I didn’t receive my box?
• What do I do if my box is delayed?

Shipment related

• How frequently can I switch out items?
• How do I receive my first box?
• How long do I get to keep these items? Are there due dates?