Account Management

Pause Membership

• Can I have my membership put on hold?

Account Cancellation

• Do I get a refund if I cancel midway through a billing cycle?
• How do I cancel my membership?
• Do I need to return items after I cancel?

Unsubscribe

• How do I stop or unsubscribe from Infinite Style by Ann Taylor promotional emails?

Update Information

• How do I update shipping/billing information?
• How do I update my address?

Password reset

• What if I forget my password?