Billing & Payments

Payment Issues & Refunds

• What if there is a discrepancy in my account?
• What if I have additional questions related to refunds?

Payment methods

•  What payment forms do you accept?
• Why was my credit card declined?

My Billing

•  How much is the pre-payment authorization?
•  What is a pre-payment authorization?
•  When does the pre-authorization get released from the credit card?
• When is my card charged for a Free Trial?
• How do I check my billing information?
• How am I billed?